The Hotel Fleur d’Épée *** welcomes you and informs you of its Post Covid-19 protocol
At your arrival
We inform you that wearing a mask is mandatory for all our customers in all common areas.
Hydroalcoholic gel is available at the Reception desk.
You are invited to respect the safety measures and the distancing rules.
Access to the reception desk is regulated in accordance with sanitary measures, i.e. a maximum of 6 people per area.
In your room
A welcome booklet, containing the sanitary measures with a protocol of disinfection of the room and all the information concerning the schedules of the various services, the wifi code, the provision of a bath towel, is consultable on your television set.
At the bar
The imposed directives oblige us to close bars and to follow a reinforced sanitary protocol until mid-February 2021 for the moment.
Due to the closure of bars and in accordance with article 3 of the prefectoral decree n° 20216001 cab/BSI of January 06, 2021, prohibiting the opening of bars but allowing the service of drinks at the restaurant, our “All Inclusive” formula is arranged as below:
New opening hours of our restaurant “Jardin des Tropiques” from 10:30 am to 2:00 pm (your traditional buffet from 12:00 pm) and from 4:00 pm to 9:30 pm (your traditional buffet from 7:00 pm).
Water fountains are available on each floor.
At the restaurant
Hydroalcoholic gel is available.
Our restaurant schedules have been extended to respect the limit of customers per service.
The tables have been placed in respect of the distances.
Groups of more than 6 people are prohibited.
The indicated direction of circulation must be respected and we invite you to limit your movements.
The mask must be worn until the first dish is served and must be worn again as soon as you leave the table.
Hydroalcoholic gel is available next to the drink dispensers.
Our beverage dispensers, tables and chairs are regularly disinfected according to our cleaning plan.
At the pool
Hydroalcoholic gel is available at the entrance.
The physical distancing of at least 1 meter must be respected.
The arrangement of the deckchairs on the pool deck is at least 1 meter in each direction.
A reminder of the sanitary measures to be respected is available at each entrance.
At the beach
The rules of physical distancing apply to the deckchairs (1.50 meters in each direction).
In respect of sanitary measures, please do not put your towel between the deckchairs.
Hydroalcoholic gel is available at the entrance of all public places. It is recommended to use it at the entrance and at the exit.
Please respect the social distancing of 1 meter in common areas, such as the entrance hall, the entrance of the Restaurant, public toilets, etc…
Frequent cleaning of the contact points of the common areas is carried out.
A reminder of the sanitary measures to be respected is available at the entrance of each common area.
At your departure
The room must be vacated by 12 pm maximum.
The bay window of the room must be left open at your departure after the air conditioning has been turned off.
1 person per room will have to carry out the formalities of departure, with a maximum of 6 people present at the same time at the reception.
The reception will give access for a maximum of 6 people at a time.
A luggage room and transit showers are at your disposal near the Reception.
Social distancing measures must be respected (1 meter).