The Hotel Fleur d’Épée *** welcomes you and informs you of its Post Covid-19 protocol
At your arrival
- We inform you that wearing a mask is mandatory for all our customers in all common areas.
- Hydroalcoholic gel is available at the Reception desk.
- You are invited to respect the safety measures and the distancing rules.
- Access to the reception desk is regulated in accordance with sanitary measures, i.e. a maximum of 6 people per area.
In your room
- A welcome booklet, containing the sanitary measures with a protocol of disinfection of the room and all the information concerning the schedules of the various services, the wifi code, the provision of a bath towel, is consultable on your television set.
At the bar
- The imposed directives oblige us to close bars and to follow a reinforced sanitary protocol until mid-February 2021 for the moment.
- Due to the closure of bars and in accordance with article 3 of the prefectoral decree n° 20216001 cab/BSI of January 06, 2021, prohibiting the opening of bars but allowing the service of drinks at the restaurant, our “All Inclusive” formula is arranged as below:
New opening hours of our restaurant “Jardin des Tropiques” from 10:30 am to 2:00 pm (your traditional buffet from 12:00 pm) and from 4:00 pm to 9:30 pm (your traditional buffet from 7:00 pm).
- Water fountains are available on each floor.
At the restaurant
- Hydroalcoholic gel is available.
- Our restaurant schedules have been extended to respect the limit of customers per service.
- The tables have been placed in respect of the distances.
- Groups of more than 6 people are prohibited.
- The indicated direction of circulation must be respected and we invite you to limit your movements.
- The mask must be worn until the first dish is served and must be worn again as soon as you leave the table.
- Hydroalcoholic gel is available next to the drink dispensers.
- Our beverage dispensers, tables and chairs are regularly disinfected according to our cleaning plan.
At the pool
- Hydroalcoholic gel is available at the entrance.
- The physical distancing of at least 1 meter must be respected.
- The arrangement of the deckchairs on the pool deck is at least 1 meter in each direction.
- A reminder of the sanitary measures to be respected is available at each entrance.
At the beach
- The rules of physical distancing apply to the deckchairs (1.50 meters in each direction).
- In respect of sanitary measures, please do not put your towel between the deckchairs.
Common areas
- Hydroalcoholic gel is available at the entrance of all public places. It is recommended to use it at the entrance and at the exit.
- Please respect the social distancing of 1 meter in common areas, such as the entrance hall, the entrance of the Restaurant, public toilets, etc…
- Frequent cleaning of the contact points of the common areas is carried out.
- A reminder of the sanitary measures to be respected is available at the entrance of each common area.
At your departure
- The room must be vacated by 12 pm maximum.
- The bay window of the room must be left open at your departure after the air conditioning has been turned off.
- 1 person per room will have to carry out the formalities of departure, with a maximum of 6 people present at the same time at the reception.
- The reception will give access for a maximum of 6 people at a time.
- A luggage room and transit showers are at your disposal near the Reception.
- Social distancing measures must be respected (1 meter).
