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HYGIENE AND SAFETY CHARTER Hotel Fleur d’Epée

Hotel in Le Gosier (Guadeloupe)
 
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HYGIENE AND SAFETY CHARTER

The Hotel Fleur d’Épée *** welcomes you and informs you of its Post Covid-19 protocol

At your arrival

  • We inform you that wearing a mask is mandatory for all our customers in all common areas.
  • Hydroalcoholic gel is available at the Reception desk.
  • You are invited to respect the safety measures and the distancing rules.
  • Access to the reception desk is regulated in accordance with sanitary measures, i.e. a maximum of 6 people per area.

In your room

  • A welcome booklet, containing the sanitary measures with a protocol of disinfection of the room and all the information concerning the schedules of the various services, the wifi code, the provision of a bath towel, is consultable on your television set.

At the bar

  • The imposed directives oblige us to close bars and to follow a reinforced sanitary protocol until mid-February 2021 for the moment.
  • Due to the closure of bars and in accordance with article 3 of the prefectoral decree n° 20216001 cab/BSI of January 06, 2021, prohibiting the opening of bars but allowing the service of drinks at the restaurant, our “All Inclusive” formula is arranged as below:

New opening hours of our restaurant “Jardin des Tropiques” from 10:30 am to 2:00 pm (your traditional buffet from 12:00 pm) and from 4:00 pm to 9:30 pm (your traditional buffet from 7:00 pm).

  • Water fountains are available on each floor.

At the restaurant

  • Hydroalcoholic gel is available.
  • Our restaurant schedules have been extended to respect the limit of customers per service.
  • The tables have been placed in respect of the distances.
  • Groups of more than 6 people are prohibited.
  • The indicated direction of circulation must be respected and we invite you to limit your movements.
  • The mask must be worn until the first dish is served and must be worn again as soon as you leave the table.
  • Hydroalcoholic gel is available next to the drink dispensers.
  • Our beverage dispensers, tables and chairs are regularly disinfected according to our cleaning plan.

At the pool

  • Hydroalcoholic gel is available at the entrance.
  • The physical distancing of at least 1 meter must be respected.
  • The arrangement of the deckchairs on the pool deck is at least 1 meter in each direction.
  • A reminder of the sanitary measures to be respected is available at each entrance.

At the beach

  • The rules of physical distancing apply to the deckchairs (1.50 meters in each direction).
  • In respect of sanitary measures, please do not put your towel between the deckchairs.

Common areas

  • Hydroalcoholic gel is available at the entrance of all public places. It is recommended to use it at the entrance and at the exit.
  • Please respect the social distancing of 1 meter in common areas, such as the entrance hall, the entrance of the Restaurant, public toilets, etc…
  • Frequent cleaning of the contact points of the common areas is carried out.
  • A reminder of the sanitary measures to be respected is available at the entrance of each common area.

 At your departure

  • The room must be vacated by 12 pm maximum.
  • The bay window of the room must be left open at your departure after the air conditioning has been turned off.
  • 1 person per room will have to carry out the formalities of departure, with a maximum of 6 people present at the same time at the reception.
  • The reception will give access for a maximum of 6 people at a time.
  • A luggage room and transit showers are at your disposal near the Reception.
  • Social distancing measures must be respected (1 meter).

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